At Candour, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services. By using Candour, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information when you use Candour:
- • Account Information — name, email address, username, and password when you register
- • Profile Information — profile picture, bio, profession, and expertise
- • Content — articles, comments, suggestions, and messages you create or send
- • Usage Data — how you interact with the app, articles you read, and time spent
- • Device Information — device type, operating system, and app version
- • Payment Information — payment method details for reward redemptions (processed securely)
How We Use Your Information
We use the information we collect to:
- • Provide, operate, and improve the Candour platform
- • Personalize your content feed and recommendations
- • Process reward points and redemption requests
- • Send notifications about activity relevant to you
- • Detect and prevent fraud, abuse, and violations of our policies
- • Comply with legal obligations
Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- • Service Providers — trusted third parties who help us operate the platform (e.g., cloud storage, payment processors)
- • Legal Requirements — when required by law or to protect the rights and safety of users
- • Business Transfers — in the event of a merger or acquisition, your data may be transferred to the new entity
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.
Your Rights
You have the right to:
- • Access and review the personal data we hold about you
- • Request correction of inaccurate data
- • Request deletion of your account and associated data
- • Opt out of marketing communications
To exercise any of these rights, contact us at the email below.
Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Candour is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it immediately. See our Child Safety Policy for more details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of Candour after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
support.candour@gmail.com